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Customer Service Rep/Purchasing Assistant

Location:
Bannockburn, IL
Job Category:
Admin/Operations
Career Level:
Junior
Status:
Full Time

OVERVIEW

Reporting to CFO, the primary function of this position will handle all product returns, enter shipping and tracking numbers and invoices from distribution. This position will be a back-up to the purchasing manager handling all purchasing of hardware, software, etc. for our clients.

JOB RESPONSIBILITIES

Summary of job responsibilities include the following:

  • All Shipping and receiving
  • Processing all Company Product Returns
  • Daily updating of all Hardware and Software orders
  • Back-up Purchaser
  • Monitoring internal stock
  • Handle Company phone account with Verizon orders, activations, bills
  • Accounts Payable assistance. Entering invoices, deposits, etc
  • Supplies ordering for company
  • Assist with special projects where required
  • Interact professionally with internal staff and Netrix clients

REQUIRED SKILLS/EXPERIENCE

  • A High School diploma or equivalent is required. A college degree is preferred
  • Previous administrative assistant, operations support, customer service experience or purchasing experience in a fast paced corporate environment
  • High proficiency with MS Office - Outlook, Word, Excel
  • Superior organizational skills
  • Strong interpersonal capability and professionalism
  • Familiarity with information technology (or a willingness to learn)
  • Ability to work independently / as part of a geographically distributed team
  • A sense of urgency / the ability to constantly prioritize / awareness of timelines
  • Good communication skills, particularly written
  • Close attention to detail and accuracy
  • Reliable
 

  • HP
  • Cisco
  • Falconstor
  • Microsoft
  • Symantec
  • VMware
  • Citrix